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Hutchinson Consulting
New York, New York, Canada (on-site)
20 days ago
Moss Spa Christchurch
Christchurch, Canterbury, New Zealand (on-site)
28 days ago
Bellus Academy
Chula Vista, California, United States (on-site)
29 days ago
Summit Spa and Salon
Quincy, Illinois, United States (on-site)
30+ days ago
Loose Massage Therapy Plus LLC
Detroit, Michigan, United States (on-site)
30+ days ago
White Cedar Spa
Shelby Township, Michigan, United States (on-site)
30+ days ago
Spa Oasis at the Cove, LLC
Kissimmee, Florida, United States (on-site)
30+ days ago
Licensed Massage Therapist
Boca Raton, Florida, United States (on-site)
30+ days ago
White Cedar Spa
Shelby Township, Michigan, United States (on-site)
30+ days ago
Keswick Hall & Club
Charlottesville, Virginia, United States (on-site)
30+ days ago
Keswick Hall & Club
Virginia, United States (on-site)
30+ days ago
Keswick Hall & Club
Charlottesville, Virginia, United States (on-site)
30+ days ago
Keswick Hall & Club
Charlottesville, Virginia, United States (on-site)
30+ days ago
Indulge Spa
Madison, WI, Wisconsin, United States (on-site)
30+ days ago
Lake Lawn Resort
Delavan, Wisconsin, United States, Walworth County (on-site)
30+ days ago
Lake Lawn Resort
Delavan, Wisconsin, United States, Walworth County (on-site)
30+ days ago
Lake Lawn Resort
Delavan, Wisconsin, United States, Walworth County (on-site)
30+ days ago
1 - 17 Results of 17
Hutchinson Consulting
New York, New York, Canada
(on-site)
20 days ago
Job Type
Full-Time
Job Duration
Indefinite
Min Experience
3-5 Years
Required Travel
None
Job Function
Spa Director/ Asst. Director

Description

Luxury, Forbes five-star property is seeking a talented spa professional to join their team in Eastern CANADA.  A working visa will be sponsored by the company for US candidates. 

About the location:

A warm welcome framed by spacious, modern design awaits you in the heart of a bustling urban, neighbourhood.  Enjoy the serenity of our Forbes Travel Guide Five-Star rated Spa, or step out and explore the vibrant character of one of the most glamorous shopping and restaurant districts.

Join our team!

Are you ready to take the next big step in your hospitality career?  We are seeking a dynamic Assistant Spa Director who shares our passion for excellence and who infuses enthusiasm into everything they do!

JOB FUNCTIONS AND DUTIES:

Human Resource Management:

  • Manage and oversees the day-to-day Spa Departments and all they entail.
  • Ensures the training of the Spa staff to exceed standards. Ability to work with Learning Manager and Designated Trainers to achieve the best possible learning environments for spa staff.
  • Works with and supervises professional personnel including Spa Therapists, Technicians, Astheticians
  • Maintain operating criteria/spa concepts and be responsible for the coordination and scheduling of all Spa related services in relation to consistency with policies, philosophy and objectives for the Spa.
  • Interview and select job applicants as well as effectively supervise, discipline, mentor and give performance evaluations for Spa employees.
  • Participate in regular staff meetings to keep employees informed of hotel policies and changes as well as ways to increase sales and service.
  • Communicate with other departments to ensure a supporting team of professionals
  • Initiate and maintain communication on all levels with staff, colleagues and management.
  • Convey clear instructions and guidance to staff and establish working relationships that attain a high level of effective employee morale.
  • Develop and enhance programs and policies to ensure employers of choice and retention of high performers.

Operations Management:

  • Work closely with Engineering to maintain quality and mechanical operation of all Spa equipment.
  • Oversee the cleanliness of the Spa and coordinate special requirements with Housekeeping, Laundry, and Engineering.
  • Understand and implement emergency response procedures and respond properly in any hotel/ spa emergency to assure staff and guest safety.
  • Effectively integrate Spas with the Hotel operations wherever possible and in accordance to the direction of Spa trends.
  • Utilize all computer systems relevant to the departments.
  • Maintain guest profiles with important information to be passed onto management.
  • The ability to ensure all equipment is kept in perfect working condition and reports any deficiencies to the proper department.
  • Anticipate, in advance, all materials and supplies and assure their availability
  • Certified in CPR (Cardiopulmonary Resuscitation) and first aide and also assures sufficient number of certified spa staff is on premise at all times.
  • Cross-trained in all functions of the spa where appropriate. 
  • Support in the development of new treatments/concepts to continually keep the Spa at the forefront of the industry.
  • Perform other tasks or projects as assigned by hotel management and staff.
  • Keep Senior Spa Director informed about the department, all employees' performance, and guests concerns and comments.
  • Interact with guests, providing full knowledge and assistance for maximum guest usage in a friendly but unobtrusive manner with all guests.

Marketing:

  • Predict trends and implement for the good of the business.
  • Liaise with the Public Relations Department in order to promote the Spas and all relevant treatments/philosophies.

Financial:

  • Schedule staff and complete payroll records and reports in accordance with budgeted guidelines.
  • Responsible for the administration of goods, requisitions, inventories, storage and cost-effective usage of all department related materials and assets, according to standards to ensure for smooth operation.
  • Issue recommendations regarding the annual operating budget, capital investment budget, operating planning, and further periodic evaluations of financial performance, including reports on sales and operations with supporting statistical data.
  • Promote growth through increasing revenue and daily operational efficiency while maintaining healthy spa morale.


Requirements

PREFERRED QUALIFICATION & SKILLS:

Education and Experience:

  • College degree preferred
  • Applicants are required to have a minimum 3 years management experience in a luxury Spa.

Skills and Abilities: 

  • Excellent reading, writing and oral proficiency in the English language
  • Demonstrates strong knowledge of spa, wellness and holistic modalities
  • Thorough knowledge of 5-star service standards, effective application of spa staffing models, proven ability to create and implement spa service menus, effective retail management, successful marketing strategies, and demonstrated ability to project costs, revenue and to adhere to the budget that supports monthly / annual financials
  • Strong delegation, leadership, and operational skills to effectively manage high-volume performance and require previous experience managing high-volume stores or equivalent
  • Proven leadership track record and luxury retail sales experience
  • Ability to demonstrate effective verbal and written communication skills, particularly important are an attention to detail and accuracy
  • Good organizational skills and ability to work independently
  • Ability to set priorities and adjust to changing work conditions in order to function well under pressure
  • Strong work ethic and a sense of responsibility to a team dynamic
  • Ability to operate computer equipment and execute retail software processes associated with Book for Time, reporting features, accounting, inventory maintenance and cash handling procedures.
Job ID: 74098972
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